Report a safety concern or non-compliance – online form
ESV investigates reports about electrical installation work, electrical and gas appliances, electricity and gas infrastructure issues (and some gas installation matters), which are safety or technical compliance related.
This does not include billing, warranty, customer service, conduct and quality of work issues, or financial or contractual disputes. These matters are better handled by other organisations, including Consumer Affairs Victoria and the Victorian Civil and Administrative Tribunal.
This form can also be used to lodge a Complaint about Energy Safe Victoria.
All reports must be lodged in writing by completing the form below or by email or post.
If you are unable to do this or need some assistance with this form, please contact us on (03) 9203 9700 and ask to speak with the Complaints Coordinator.