Notification of gas appliance issues

After extensive testing, in Winter 2019 ESV issued safety alerts on five open-flued gas heaters, in addition to two earlier safety alerts issued on other heaters. Read the safety alerts here.

Working closely with industry participants demonstrated to ESV the value of gathering intelligence on appliance trends from the broader Type A Appliance gas industry, who regularly encounter a range of gas appliances in their day-to-day work.

Gas Appliance Notification form

To facilitate knowledge sharing between industry and ESV we have developed a Gas Appliance Issues Notification form.

Type A appliance technicians can use this form to notify ESV of trends in gas appliances or components failures they are aware of. Depending on the nature of the notification ESV may actively investigate the matter or monitor the situation to identify and understand trends in the data.

Gasfitter hotline

This form does not replace the 24/7 Emergency hotline for gasfitters to notify ESV of dangerous gas installations. The hotline number is 1800 652 563, then select option 5.

Contact us

If you have any queries in relation to gas appliances and equipment, please contact our Gas Technical Helpline directly on 1800 652 563 or at gastechnicalenquiry@energysafe.vic.gov.au.

Alternatively, please contact ESV on 03 9203 9700 or by email on info@energysafe.vic.gov.au.