Energy Safe Victoria

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Providing electrical services

As an electrician, you are providing an essential service to the community during the current situation. During this time you can carry out domestic and commercial work, providing public health directions are met.

It is essential that you have hygiene and physical distancing measures in place to protect yourself and others while undertaking electrical work. This is particularly important when you are carrying out works in domestic and residential settings.

We have compiled an information pack for RECs, electricians and apprentices to help you through this period. Please familiarise yourself with this information.

Protect yourself and others

If you are feeling unwell or displaying symptoms of coronavirus (COVID-19), a cold or flu, do not attend sites – seek medical advice.

For advice on coronavirus visit www.coronavirus.vic.gov.au or call the hotline on 1800 675 398.

When attending a property

Use clear communication to explain to your customer what steps you are taking to ensure the health and safety of the household and yourself.

Before attending the premises, ask your customer if anyone in their household:

  • has tested positive for coronavirus (COVID-19)
  • is feeling unwell or has any cold or flu-like symptoms
  • has been in contact with someone diagnosed with the virus
  • has travelled from overseas recently and is under quarantine orders
  • and/or anyone in the home is self-isolating.

Before entering the premises check the front door for a public health notice. A public health notice is intended to alert people entering a premises of any health risks.

In these circumstances only enter a premises in an emergency or for urgent repairs. Consider if the work can be deferred to a later date.

Prevent the spread

  • Keep your distance: practice physical distancing– stay at least 1.5 metres away from your customer and when inside ensure there is four square metres per person. If necessary, ask your customer to move out of the room to allow you to carry out the work.
  • Carry with you and use an alcohol-based hand sanitiser with 60%-80% alcohol content.
  • Wash your hands often with soap and running water for at least 20 seconds. Dry with a paper towel or hand dryer.
  • Cover your nose and mouth with a tissue when you cough or sneeze or cough and sneeze into your upper sleeve or elbow. Dispose of the tissue and wash your hands.
  • Don’t touch your eyes, nose or mouth.
  • Use cashless payment where possible.
  • Limit your interactions with people as much as possible.

More information is available here.

Additional precautions

  1. Advise your customer that due to current public health directions, you must take additional safety precautions.
  2. Maintain a minimum of 1.5m between yourself and the customer at all times, and follow all other measures listed above.
  3. If works are inside the premises, advise your customer to wait in another room of the house with the door closed while the work is completed.
  4. If works are outside the premises, advise they must wait inside while the work is completed.
  5. Only if necessary should the customer show you or your worker the location of the works required.
  6. Complete the work as quickly as practicable, ensuring any electrical installation is left safe.
  7. If you must speak to the customer during the job for additional information or clarification, do so as briefly as possible and maintain your physical distance.
  8. Advise the customer when the work is complete and leave the property immediately.
  9. Immediately wash or sanitise your hands.

ESV’s operations, COES and assessments

Similar to industry, ESV has adapted to the conditions with all staff now working remotely. The transition has had minimal impact on ESV’s capability. Common services such as the Electrical Technical Enquiries line and Certificate of Electrical Safety (COES) teams remain accessible via the existing organisational contacts.

Licensed Electricians Assessments

All LEA, LEI, Restricted Licence and Switchgear Licence assessments have been suspended until further notice.

ESV is working with the assessment venues to enable some limited assessments to be reintroduced in the near future. Future Energy Skills tentatively plans to reopen to candidates for a limited number of assessments from Monday 27th April. Special conditions will apply to these assessments, and requirements must be strictly adhered to for the safety of the candidates and assessment venue staff. Please contact Future Energy Skills for further information at www.futureenergyskills.com.au. Candidates may be prioritised in order to meet regulatory requirements.

Special licensing arrangements have been put in place for apprentices who are due to complete their contract of training while the public heath restrictions are in place. Further details are available here.

Certificates of Electrical Safety

ESV’s audit activity will continue until further notice. Therefore, ESV’s auditing contractor TechSafe, will continue to provide its employees with full time work to support our economy in these unprecedented times.

LEI’s auditing on behalf of ESV have been instructed to ensure strict adherence to the relevant COVID-19 field work procedures provided to them when entering a property to complete an audit.

All auditors have been advised to wear disposable gloves at all times on entry to a property, and a P2 face mask when entering a customer’s installation to help reassure owner and occupiers of their safety.

Our expectation of the electrical industry

As the electrical industry finds itself working through challenging times, while looking for an alternative and innovative ways to continue to service the community; our expectation of you remains unchanged.

We expect you all to maintain a high level of technical and legislative compliance, work safely to ensure the delivery of safe electrical systems for Victorians.

With industry maintaining a high standard and ESV continuing to monitor and identify those who fail to meet the industries expectation, by working together we will continue to keep electrical workers and the community safe.

With the right precautions in place we can continue to support the community and remain safe from the threat posed by coronavirus.

Contact us

If you have any queries or require any further information, please do not hesitate to contact our technical line on (03) 9203 9700 select option 2 or by email at electricalinstallationenquiries@energysafe.vic.gov.au