IVR phone system outage

UPDATED @ 07.57am, Monday 24 Feb.

Our telecommunications provider has confirmed the IVR Paper COES lodgement system has been restored and is now accessible.

RECs, LEWs and LEIs must now lodge certificates completed during the outage.

ESVConnect is still fully operational.

We thank you for your patience and apologise for the inconvenience the outage has caused.