Energy Safe Victoria
Let's help you see the right content.

Please make a selection

We are using cookies.

Energy Safe Victoria uses cookies to help give you the best possible user experience. By continuing to browse this site you give consent for cookies to be used.


Program in place to address CO risk in Heritage gas heaters

Energy Safe Victoria is urging Victorians with either a Vulcan Heritage or a Pyrox Heritage gas heater in their home NOT TO USE THEM until they are serviced by a qualified gasfitter.

Victoria’s Director of Energy Safety, Paul Fearon, said both the Pyrox and Vulcan brands of the Heritage heater produce high levels of carbon monoxide under certain conditions.

“If the house is well sealed and the heater is operating at the same time as a kitchen or bathroom exhaust fan, carbon monoxide from the heater can be drawn into living areas,” he said.

“The manufacturer, Climate Technologies, has a program in place to service these heaters.”

Anyone with a Pyrox or a Vulcan heritage gas heater should call Climate Technologies on (03) 8795 2462

For people living in DHHS housing, please call 1800 148 426.

Open flue heaters, like the Vulcan Heritage or Pyrox Heritage space heater, are old technology and not necessarily compatible with many new or renovated homes with less ventilation.

As a result, and in addition to the servicing and replacement program now in place, all Vulcan Heritage or Pyrox Heritage space heaters have been withdrawn from sale and their manufacturer has ceased production.

“This is a timely reminder that everyone should have indoor gas appliances, especially heaters, serviced by a qualified gasfitter every two years,” Mr Fearon said.

What do I do?

If you have one of these heaters, do not use it until it can be serviced by a qualified gasfitter. A complete service should include testing for carbon monoxide spillage, an inspection of the flue and ventilation.

CLICK HERE for more information and what to do if you have one of these heaters or any open flue heater.