Energy Safe Victoria
Let's help you see the right content.

Please make a selection

We are using cookies.

Energy Safe Victoria uses cookies to help give you the best possible user experience. By continuing to browse this site you give consent for cookies to be used.


ESVConnect – COES

COES and licensing services on ESVConnect 

COES purchase and lodgement processes are now completed in ESVConnect, along with all licensing and registration and the registration of cathodic protection systems (CPS).

  • Online Services users can access ESVConnect – upgrade your account to ESVConnect or create a new account if you did not have one before.
  • Online Services is available for use, with reduced functionality. Lodgement of paper COES through Online Services is no longer available.
  • Paper COES will remain for the foreseeable future. They can be lodged via the IVR (interactive voice response) system. Call 1300 360 366 and follow the prompts.

A new system – new capability

LEWs and RECs can purchase Prescribed and/or Non-Prescribed certificates, manage electrical installation certifications and review and download completed certificates.

Licensed electrical inspectors and inspection companies (ICs) can manage electrical inspections, including allocate inspection requests to LEI’s on their workers list.

In ESVConnect users can amend certificate details before final certification and generation of the COES, accordingly, ESV will no longer amend completed and certified certificates.

User videos

  1. Introducing ESVConnect – This video describes the functionality of ESVConnect and how it will improve interaction with COES and Licensing services.
  2. Purchase Certificates
  3. Complete Certificate of Compliance
  4. Complete Certificate of Inspection
  5. Distribute Certificates

In-built help

ESVConnect has inbuilt help functions to assist you with the new processes.

  • Take a tour – click through help screens demonstrating the main functions of the system.
  • ‘Help’ text – on each screen to assist users via step-by-step guidance.


Electrical installation compliance

In describing the installation work completed, on the Certificate of Compliance, electrical workers are making a legal statement and a safety proposition to their client. The statement describes compliance with the Electricity Safety Act 1998 and the Electricity Safety (General) Regulations 2019.

Non-prescribed work

In the case of non-prescribed installation work, the legal statement and safety proposition is made by the licensed electrical worker certifying the work, and the Certificate of Compliance is registered with ESV as a Certificate of Electrical Safety. Auditing of this work identifies if the work complies or not.

Prescribed work

For prescribed installation work, an independent electrical inspector conducts tests, and reviews the electrical installation work for technical compliance. The inspector also assesses whether the installation is safe for connection to electricity supply. The outcome is documented as the Certificate of Inspection, and can be compliant or non-compliant.

The Certificate of Compliance and Certificate of Inspection together, are registered by ESV as a Certificate of Electrical Safety, which forms the record of electrical installation work completed at an address.

Need more support?

For advice and information about COES or using ESVConnect for COES, contact our COES team in the following ways: