Energy Safe Victoria
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Certificates of Electrical Safety (COES)

ESV has compiled a list FAQs on Certificates of Electrical Safety (COES). If your query is not addressed below, please contact us.

If you require a copy of your certificate, and you are the owner or occupant of a property, or the customer, you can contact ESV to request a copy here.

A certificate must be provided for all electrical installation work and issued within 30 calendar days of the completion of that work.

Paper certificates can only be lodged over the phone on 1300 360 366. Further instructions on how to do this are available here.

Paper certificates may be purchased from authorised agents or from ESV.

Find a list of agents or more information on how to purchase certificates, here.

Electronic draft certificates or EIC’s can be self-amended during the certification process.

  1. Electronic final certificates with an N or P number cannot be amended.
  2. Paper certificates that have been lodged and copies distributed cannot be amended.

Read more on ESVConnect COES Guide.

Email  requesting cancellation. Include details of the certificate number and the reason for the certificate cancellation request.

Email requesting a transfer* of certificates. Please include details of licence numbers, number of certificates and date of purchase.

*Note: only unused certificates can be transferred.

If you do not have your licence User ID, pin number or password, please email a request for details to:

Please include your Licence number, date of birth and current address, and we will provide you with your User ID details.

To access ESVConnect, visit and log on using your email address and password.

Information on how to use ESVConnect is available here.