Energy Safe Victoria
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Contact our people

To combat the spread of coronavirus (COVID-19) and minimise risks associated with face-to-face contact, ESV’s Southbank and Glen Waverley offices are closed until further notice.

 

All services including LicensingCOES, Technical Helplines, ESVConnect and  GasTrac will remain operational.

 

ESV’s people remain committed to delivering services to our stakeholders during this difficult time. For the foreseeable future our staff will work remotely, including field staff, who will continue performing their roles, but will be based from home.

 

We appreciate your cooperation while we adjust to this new way of working.

 

ESV is here to help. Contact our people in the following ways:

  • Fill in our Contact form below
  • Contact a department directly using the details listed below
  • General queries: info@energysafe.vic.gov.au
  • Call Reception on 03 9203 9700 or 1800 800 158 (freecall)

To report an issue or make a complaint, fill in our complaints form.

Contact form

General enquiry

03 9203 9700

1800 800 158 (freecall)

info@energysafe.vic.gov.au

Open Monday to Friday 8:30am - 4:30pm

PO Box 262, Collins St West, VIC 8007

Departments

Licensing

1800 815 721

licensing@energysafe.vic.gov.au

COES

03 9203 9700 (option 3)

coes@energysafe.vic.gov.au

Electrical technical enquiries and Installation Safety

03 9203 9700 (option 2)

electricalinstallationenquiries@energysafe.vic.gov.au

Electrical Equipment Safety

03 9203 9700 (option 5)

electricalequipmentsafetyenquiries@energysafe.vic.gov.au

Electrical Infrastructure (powerlines)

03 9203 9700

electricalinfrastructure@energysafe.vic.gov.au

Line Clearance (vegetation management)

03 9203 9700

lineclearance@energysafe.vic.gov.au

Electrolysis Mitigation

03 9203 9700

electrolysismitigation@energysafe.vic.gov.au

Gas technical enquiries line

1800 652 563 (option 3)

gastechnicalenquiry@energysafe.vic.gov.au

CO spillage hotline for gasfitters

1800 652 563 (option 5)

gastechnicalenquiry@energysafe.vic.gov.au

Offices

Southbank office

Level 54 Riverside QuaySouthbank VIC 3006Australia

Open 8:30am - 4:30pmMonday to Friday

03 9203 9700

1800 800 158

info@energysafe.vic.gov.au

Glen Waverley office

Please note licensing assistance is not available at our Glen Waverley office - only at our Southbank office.

Level 1, Building 4 Brandon Office Park540 Springvale RoadGlen Waverley VIC 3150Australia

Open 8:30am - 4:30pmMonday to Friday

03 9203 9700

1800 800 158

info@energysafe.vic.gov.au