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Office closure
Due to Government restrictions ESV’s Southbank and Glen Waverley offices remain closed until further notice .
All services including Licensing, COES, Technical Helplines, ESVConnect and GasTrac are operational.
Our people remain committed to delivering services to our stakeholders. For the foreseeable future most of our staff will continue to work remotely. Our field-based teams have resumed operations, performing their roles in a COVID-safe manner.
ESV is here to help
Contact our people in the following ways:
- Fill in our Contact form below
- Contact a department directly using the details listed below
- General queries: info@energysafe.vic.gov.au
- Call Reception on 03 9203 9700 or 1800 800 158 (freecall)
To report an issue or make a complaint, fill in our complaints form.
Note: Please be advised that we no longer have a fax number in use at ESV. Please use email or post to send us printed materials.
Contact form
General enquiry
Open Monday to Friday via phone and email. ESV's offices are currently closed. 8:30am - 4:30pm
PO Box 262, Collins St West, VIC 8007
Departments
Electrical technical enquiries and Installation Safety
03 9203 9700 (option 2)
Electrical Equipment Safety
03 9203 9700 (option 5)
CO spillage hotline for gasfitters
1800 652 563 (option 5)
Offices
Southbank office
Level 54 Riverside QuaySouthbank VIC 3006Australia
Open 8:30am - 4:30pmMonday to Friday
03 9203 9700
1800 800 158
Glen Waverley office
Please note licensing assistance is not available at our Glen Waverley office - only at our Southbank office.
Level 1, Building 4 Brandon Office Park540 Springvale RoadGlen Waverley VIC 3150Australia
Open 8:30am - 4:30pmMonday to Friday
03 9203 9700
1800 800 158